1. Introduction

Welcome to Sparwild Safaris. By booking or using our website, you agree to these Terms and Conditions, our Privacy Policy, and any additional information provided in our booking documents or FAQs.

2. About Sparwild

Sparwild Safaris is a professional tour operator specializing in tailor-made journeys across Africa. We design and operate wildlife safaris, beach holidays, cultural experiences, and adventure tours in Kenya, Tanzania, Uganda, Rwanda, and beyond.

All our safaris and travel services are carefully planned and delivered by our licensed team and trusted local guides, ensuring authentic experiences, high safety standards, and seamless travel from start to finish.

3. Booking and Payment

• A deposit (usually 30–50%) is required to confirm your booking.

• The remaining balance is due before or upon the start of the safari, as stated in your booking confirmation.

• Payments can be made by bank transfer, credit card, or mobile payment (Mpesa, etc.).

• Your booking is confirmed only after payment is received and acknowledged.

4. Cancellations and Refunds

• 60+ days before tour: Full refund minus admin fees.

• 30–59 days: 50% refund.

• Less than 30 days: No refund.

• No-shows or missed departures are non-refundable.

• Refunds are processed in the same currency and method used for payment.

• In case of unforeseen events (illness, flight cancellations, political unrest, etc.), we’ll do our best to reschedule or offer credit.

5. Changes to Your Trip

We may need to adjust (with your permission) routes, lodges, or activities due to weather, park regulations, or safety reasons. Any changes will be communicated in advance whenever possible. Equivalent alternatives will be provided.

6. Responsibilities

• Sparwild’s responsibility: We plan and coordinate your safari experience with care, ensuring that our partners meet safety and service standards.

• Traveler’s responsibility: You must hold valid travel documents (passport, visas), vaccinations, and travel insurance.

• You agree to follow park rules and the guide’s instructions during the safari for your own safety.

7. Travel Insurance

All travelers must have personal travel insurance that covers medical emergencies, evacuation, trip cancellation, and loss of belongings.

8. Wildlife and Safety

Sparwild Safaris operates in wild and remote areas. While we take all reasonable precautions, wildlife encounters and outdoor travel carry inherent risks. By booking, you accept these risks and agree not to hold Sparwild African Safaris or its partners liable for accidents or loss beyond our control.

9. Reviews and Conduct

We welcome honest reviews and feedback. Abusive, defamatory, or misleading content will not be tolerated. Travelers and guides are expected to maintain respectful behavior throughout the trip.

10. Force Majeure

We are not responsible for delays or cancellations caused by events beyond our control (e.g., natural disasters, political unrest, pandemics, or airline strikes).

11. Privacy

Your personal information is used only to manage your booking and improve our services. We never share your data with third parties without consent.
See our Privacy Policy for details.

12. Governing Law

These Terms are governed by the laws of Kenya. Sparwild Safaris operates under the strict regulations and oversight of the Tourism Regulatory Authority (TRA) and the Government of Kenya.

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Kenya.