Privacy Policy
Sparwild Safaris
Effective Date: October 2025
At Sparwild Safaris, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website, make an enquiry or booking, or communicate with us.
By accessing our website or using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect only the information necessary to operate our safari and travel services.
Information you provide directly may include your name, contact details, travel preferences, nationality and passport information (where required for permits or visas), special requests, enquiry messages, and booking-related details. Payments are processed securely through trusted third‑party payment providers; we do not store full payment card details.
Information collected automatically may include basic technical data such as IP address, browser type, device information, pages viewed, and interaction with our website.
2. How We Use Your Information
Your information is used to:
- Respond to enquiries and process bookings
- Communicate important travel and booking details
- Personalize and improve your safari experience
- Improve our website performance and services
- Meet legal, regulatory, and accounting obligations
We do not sell or misuse your personal data.
3. Sharing of Information
We share personal information only when necessary and only with trusted parties, including:
- Safari guides, lodges, and local partners involved in your booking
- Payment processors and service providers required to deliver our services
- Government or park authorities where legally required for permits or travel documentation
All partners are required to handle your data securely and only for legitimate service purposes.
4. Data Security
We use reasonable technical and organizational safeguards to protect your personal information, including secure systems and controlled access.
While we take data protection seriously, no online transmission or storage system can be guaranteed as fully secure.
5. Data Retention
Personal data is retained only for as long as necessary to:
- Fulfill bookings and customer support
- Comply with legal and tax obligations
- Support future travel requests when applicable
You may request deletion of your personal data at any time.
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
- Object to certain data processing activities
Requests can be made using the contact details below.
7. Cookies
Our website uses cookies to enhance functionality and analyze traffic. You can manage or disable cookies through your browser settings, though some features may be limited.
8. Contact Information
For questions about this Privacy Policy or to manage your personal data, contact us:
Email: info@sparwildafricantoursandsafaris.com
Phone: +254 703 829 961
Location: Nairobi, Kenya
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
